Independent IT & management consultancy · Richmond, BC
We help founders and leadership teams choose the right systems, build them properly and run them with confidence, from first architecture sketch to day-to-day operations.
01 — Services
Most technology problems are business problems in disguise, and the reverse is just as true. We work across both, so recommendations hold up in the boardroom and in production.
IT consultancy
Independent advice on what to build, buy or retire. We map your current landscape, define a target architecture and turn it into a sequenced, costed roadmap your team can actually deliver.
IT services
Hands-on delivery when advice isn't enough: platform roll-outs, systems integration, automation and the documentation that keeps it all maintainable.
Management consultancy
Operating models, processes and governance that scale with you, designed around how your people really work rather than how an org chart says they should.
Professional & technical services
Focused, evidence-based work for specific decisions: technical due diligence ahead of an investment or acquisition, market and technology research, requirements specifications and independent reviews of projects that have drifted off course.
02 — Approach
Every engagement follows the same disciplined arc. You always know what happens next, what it costs and what you'll have at the end of it.
Structured interviews, systems walkthroughs and data review. We establish the real problem, the constraints and what success looks like in measurable terms.
Output → diagnostic report & agreed objectives
Options, trade-offs and a clear recommendation: target architecture, process design or operating model, with costs, risks and dependencies made explicit.
Output → blueprint & sequenced roadmap
We implement alongside your team or oversee your vendors, with short iterations, visible progress and decisions logged as we go.
Output → working systems & documentation
Handover, training and optional ongoing advisory. We measure outcomes against the objectives set in Discover and adjust course where needed.
Output → capability your team owns
03 — Expertise
Payment flows, ledgers, onboarding and reporting pipelines need to be correct, observable and explainable to regulators and banking partners. We design and review them with that bar in mind.
We help product teams harden early architecture, put sensible engineering process in place and plan the scaling work before growth turns it into an emergency.
Storefront, ERP, inventory, payments and fulfilment rarely talk to each other cleanly. We untangle the integrations and automate the manual work in between.
For consultancies, agencies and advisory firms we streamline delivery operations, client reporting and internal tooling, so senior time goes to clients, not admin.
We take no referral fees or resale margins. Our recommendations are shaped by your needs alone.
The people who scope your engagement are the people who do the work.
We're happy to sign an NDA before the first detailed conversation.
Clear documents and decisions your whole leadership team can follow, without jargon.
04 — Engagement
Start small with a focused assessment, or bring us in for the long run. Every engagement begins with a written scope and fixed terms.
Focused
A fixed-scope diagnostic of a specific system, process or decision, delivered in weeks.
Most requested
End-to-end delivery of a defined outcome, from design through implementation and handover.
Ongoing
Fractional CTO / COO-level guidance on a monthly basis, for leadership teams that need a trusted second opinion.
05 — FAQ
Can't find what you're looking for? Get in touch.
Mostly founder-led and mid-sized businesses, typically from early growth stage to a few hundred people. Larger organisations sometimes bring us in for a specific, well-bounded programme.
Both. We can stop at a recommendation, oversee your internal team or vendors, or deliver the implementation ourselves. We agree on the right mix during scoping.
Assessments and projects are quoted as a fixed fee against a written scope. Advisory retainers are a flat monthly fee for agreed capacity. No open-ended hourly billing surprises.
Yes. We're based in Richmond, British Columbia, and work remotely with clients internationally, travelling on-site where an engagement benefits from it.
Send a short note through the form below. We'll arrange a free 30-minute call to understand the situation, then follow up with a written proposal if there's a good fit.
06 — Contact
Tell us a little about your situation. We reply to every enquiry, usually within one business day.